Choosing a company that offers web design Atlanta-based can be overwhelming. How do you know if they are right for your business? What questions should you ask them before hiring them? We have compiled some of the best questions to ask so that you can make an informed decision when selecting a company to build or redesign your website.
1. How would you describe your company?
How a web design company is described early on, by its name and branding, will likely set the tone for how they interact with you after signing on as a client. Is it professional sounding? Does it look like other businesses in your industry? Are their services clearly defined or does it sound vague? That’s one of the things you need to do to find a web design company that is reputable, well connected in the industry, and will deliver what you need.
2. What services do you offer?
There are many different web design companies out there and each of them offers a varying range of services. Each company will be best suited for some projects over others, so it’s important to have an idea as to what they can or cannot do before hiring one. This is especially true when you’re looking for a company that can provide all of the services your business needs or when it’s important to have a specific skillset on your team.
3. What type of client work do you prefer?
While any web design company should be able to handle a wide range of clientele, some companies will have a go-to niche or market. For example, you may not need the services of a web design company that specializes exclusively in creating sites for children’s clothing retailers. If your company falls into this category, that could spell trouble when it comes to meeting deadlines or providing quality work to clientele that requires certain levels of customization, whereas other companies may want the challenge.
4. What kind of deadlines do you typically set for your clients?
Deadlines are an important factor to consider when hiring any business, but for web design companies, they’re even more crucial because sites need to be updated frequently to stay relevant and keep advertising alive. There may be times where the timeframe a web design company gives you for completing a project is longer than you’d hoped for, but that may be better in the long run if they’re able to meet your expectations regarding quality or creativity.
5. Who will be working on my project?
Every business has employees who have been trained in different skill sets and have different areas of expertise, so it’s important to understand who will be working on your project and what they’ll be responsible for. It may sound odd, but you should take the time to meet your web design team when possible. While an interview-like situation during business hours may not seem ideal, this will at least give you a chance to form an opinion on their confidence or skill level.
6. How are your rates structured?
There are several different ways that Atlanta web design companies use to charge their clients. It’s important to understand how their pricing works, especially when there are numerous add-ons or additional costs involved in the process. You want to make sure that you don’t pay more than necessary and that all of your needs are met at the end of the project without paying for things you don’t require.
7. Can you provide examples of work you’ve done?
Again, it’s important to establish a comfort level with your web design company before moving forward with any project, especially if they’re working on something integral to your business success like an eCommerce site or blog. Look over any examples you’re provided with care to ensure that the look and feel of your site won’t be drastically different from their past clientele.
8. What is your deadline for completing this project?
It’s important to know the timeframe in which your web design company will put together a project before moving forward with any agreement. While it is important not to rush them, you also don’t want to wait too long for something that needs to be done quickly.
9. How do you handle revisions?
A web design company should always be willing to make revisions for free up until a point. After that, they may charge a small fee. Most companies understand mistakes happen from time to time and will work with you throughout a project to ensure it meets your expectations while staying within your budget.
10. What kind of support do you offer?
Last but not least, it’s important to find out what kind of support you can expect from your web design company after the project has been completed. The web is always growing and changing, and problems may arise down the road that requires an expert’s input. You want to work with someone willing and able to help you if situations arise down the road.
So the next time you need a website, make sure to ask these questions before hiring your web design company. They’ll help ensure that you get the best possible experience from them, and they understand what it is that will work for your business.
